FAQ /Refund Policy

Refunds & Returns

1.Digital Download Refunds

ALL PURCHASES ARE FINAL AND NON-REFUNDABLE.

Thank you so much for purchasing my digital mobile wallpapers! Once your payment is completed, your files are immediately available for download and automatically sent to your email. Because of the nature of digital downloads they can’t be “returned,” Therefore I am unable to issue refunds, cancellations, or exchanges after purchase. 

I want you to love your wallpapers! If you experience any issues with your download, please reach out right away. I’ll gladly help you get everything sorted so you can enjoy your new wallpapers without any trouble.

All purchases are final.
Thank you for supporting a small business that believes in intentional design and thoughtful production.

2. Where are you based?

I am currently based in Connecticut and snail is only available in the US (not available worldwide...yet) ;) I'm still figuring it out lol

3. Can I cancel my order or change it once I've place it?

Digital orders cannot be canceled as they are immediately available to you.

With the snail mail we start processing orders very quickly so your items get to you as fast as they can. Please make very sure of your order and mailing address at checkout.

4. How can I contact you?

We want you to love your purchases. If you're not sure about a size or shipping, send us an email and we'd be more than happy to help you out. Email hello@theegsport.com